Shipping Policy
Last updated: September 11, 2026
Thank you for shopping with Blvd Counseling. We currently ship merchandise to addresses within the United States.
Processing Time
Orders are generally processed within 2–5 business days. Orders are not processed or shipped on weekends or federal holidays.
During holidays, promotional events, or periods of unusually high demand, processing may take slightly longer.
Shipping Options and Costs
- Standard U.S. Shipping: $6.99
- Free Standard Shipping: Orders of $75 or more
- Expedited U.S. Shipping: $12.99, when available
Standard shipping generally takes 3–7 business days after the order has been processed. Expedited shipping generally takes 2–3 business days after processing.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking
If tracking is available, you will receive a shipping-confirmation email with your tracking information after your order has shipped. Please allow up to 24 hours for the tracking information to update.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before submitting your order.
If you notice an error, contact us as soon as possible. Once an order has shipped, we may be unable to change the delivery address or recover the package.
Lost, Delayed, or Stolen Packages
Blvd Counseling is not responsible for shipping delays caused by the carrier or for packages marked as delivered that are lost or stolen after delivery.
If your package is delayed or missing, please contact the shipping carrier using your tracking number. You may also contact us through our website, and we will do our best to assist you.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within seven days of delivery. Include your order number and photographs of the item and packaging so we can evaluate the issue and make it right.
Packaging
Items are packaged carefully to help protect them during shipping. Multiple products from the same order may occasionally arrive in separate packages.
Shipping Area
We currently ship within the United States, including Alaska and Hawaii. We do not currently offer international shipping.
Questions
For questions regarding an order or shipment, please contact us through BlvdCounseling.com.
